{"id":69,"date":"2023-10-06T08:39:39","date_gmt":"2023-10-06T08:39:39","guid":{"rendered":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/?p=69"},"modified":"2025-06-20T10:16:26","modified_gmt":"2025-06-20T10:16:26","slug":"configure-email-filters-in-cpanel","status":"publish","type":"post","link":"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/69\/configure-email-filters-in-cpanel.html","title":{"rendered":"How to Set Up &#038; Manage Email Filters in cPanel?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Highlights<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email filters help you manage emails automatically to block spam, forward important emails, or sort them into folders.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can set filters at two levels: At User-Level Filters, where you can apply to one email ID, while at Account-Level Filters, it applies to all email IDs under your domain.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p>Whether you are trying to block spam, redirect specific messages, or sort emails into folders, Email Filters in cPanel is a powerful tool for automatically managing incoming emails based on specific rules. It helps you streamline your inbox without manual effort.<\/p>\n\n\n\n<p>This step-by-step guide will help you configure email filters in cPanel, both at the user level and account level. Whether you&#8217;re a beginner or a regular cPanel user, this article will make the process easy to follow.<\/p>\n\n\n\n<p>Before we move forward to configure email filters in cPanel, let\u2019s quickly understand email filters!<\/p>\n\n\n\n<hr><p><strong>Also Read: <\/strong><a href=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/399\/how-to-reset-email-account-password-in-cpanel.html\"><strong>How to Reset Email Account Password in cPanel?<\/strong><\/a><\/p><hr>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Are Email Filters in cPanel?<\/strong><\/h2>\n\n\n\n<p>Email Filters in cPanel let you define <strong>conditions and actions<\/strong> for your email accounts.<\/p>\n\n\n\n<p><strong>For example:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If an email contains the word <strong>\u2018offer,\u2019 <\/strong>send it to the Promotions folder.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the sender is blacklisted, automatically discard the message.<\/li>\n<\/ul>\n\n\n\n<p>By this:<\/p>\n\n\n\n<ul class=\"wp-block-list\" style=\"list-style: ' \\27A2';\">\n<li>You can reduce spam and unwanted emails.<\/li>\n\n\n\n<li>&nbsp;You can automate sorting into folders like \u2018Support,\u2019 \u2018Invoices,\u2019 or \u2018Newsletters.\u2019<\/li>\n\n\n\n<li>&nbsp;You can improve productivity by saving time.<\/li>\n\n\n\n<li>&nbsp;You can prevent phishing or suspicious emails from reaching your inbox.<\/li>\n<\/ul>\n\n\n\n<p><strong>You can create:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>User-Level Filters<\/strong> \u2013 These filters apply only to a specific email address.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account-Level Filters<\/strong> \u2013 These filters apply to all email accounts under your domain.<\/li>\n<\/ul>\n\n\n\n<hr><p><strong>Also Read: <\/strong><a href=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/398\/how-to-set-up-email-forwarding-in-cpanel.html\"><strong>Simple Steps to Set Up Email Forwarding in cPanel<\/strong><\/a><\/p><hr>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Steps to Configure Email Filters in cPanel?<\/strong><\/h2>\n\n\n\n<p>\u2794 Log in to your cPanel with your assigned username &amp; password.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"405\" height=\"383\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/cpanel-login-4.png\" alt=\"cpanel login\" class=\"wp-image-3277\" srcset=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/cpanel-login-4.png 405w, https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/cpanel-login-4-300x284.png 300w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/figure>\n<\/div>\n\n\n<p>\u2794 For user-level filters, you need to follow these steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the <strong>\u2018Email\u2019<\/strong> section, click on <strong>\u2018Email Filters.\u2019<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"686\" height=\"251\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-email-filters.png\" alt=\"select email filters\" class=\"wp-image-3278\" srcset=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-email-filters.png 686w, https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-email-filters-300x110.png 300w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><\/figure>\n<\/div>\n<br>\n\n<ul class=\"wp-block-list\">\n<li>Select the email account you want to manage.<\/li>\n<\/ul>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Click<strong> \u2018Manage Filters\u2019 <\/strong>next to the email address.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"186\" height=\"100\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-manage-filters.png\" alt=\"select manage filters\" class=\"wp-image-3279\"\/><\/figure>\n<\/div>\n\n\n<p>\u2794 For Account-Level Filters, you need to follow these steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the<strong> \u2018Email\u2019 <\/strong>section, click on <strong>\u2018Global Email Filters.\u2019<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"254\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-global-email-filter.png\" alt=\"select global email filter\" class=\"wp-image-3280\" srcset=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-global-email-filter.png 680w, https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-global-email-filter-300x112.png 300w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n<\/div>\n<br>\n\n<ul class=\"wp-block-list\">\n<li>This will apply filters to all email accounts on the domain.<\/li>\n<\/ul>\n\n\n\n<p>That\u2019s the only difference between the two filters \u2014 just the steps mentioned above. From this point onward, the configuration process is the same for both. Let\u2019s check out the steps below!<\/p>\n\n\n\n<p>\u2794 You have to click <strong>\u2018Create a New Filter.\u2019<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"211\" height=\"109\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/create-a-new-filter.png\" alt=\"create a new filter\" class=\"wp-image-3281\"\/><\/figure>\n<\/div>\n\n\n<p>\u2794 There, you need to<strong> <\/strong>enter a <strong>\u2018Filter Name\u2019<\/strong> (For e.g, Block_Spam).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"655\" height=\"124\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/enter-filter-name.png\" alt=\"enter filter name\" class=\"wp-image-3282\" srcset=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/enter-filter-name.png 655w, https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/enter-filter-name-300x57.png 300w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/figure>\n<\/div>\n\n\n<p>\u2794 Set the Rules\/Conditions. You have to choose from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From \u2013 Filter by sender email.<\/li>\n\n\n\n<li>Subject \u2013 Match subject text.<\/li>\n\n\n\n<li>To \u2013 Match recipient.<\/li>\n\n\n\n<li>Body \u2013 Filter based on content.<\/li>\n\n\n\n<li>Any Header \u2013 Match any email header.<\/li>\n\n\n\n<li>Spam Status \u2013 Filter spam-assessed emails.<\/li>\n<\/ul>\n\n\n\n<p><strong>Example Rule:<\/strong><\/p>\n\n\n\n<p><strong>Subject \u2192 contains \u2192 \u2018Win Money\u2019<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"545\" height=\"102\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-rule.png\" alt=\"select rule\" class=\"wp-image-3283\" srcset=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-rule.png 545w, https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/select-rule-300x56.png 300w\" sizes=\"auto, (max-width: 545px) 100vw, 545px\" \/><\/figure>\n<\/div>\n\n\n<p>Once you choose the conditions, it\u2019s time to choose the action!<\/p>\n\n\n\n<p>\u2794 Choose the Action to take:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"223\" height=\"210\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/choose-the-action-to-take.png\" alt=\"choose the action to take\" class=\"wp-image-3284\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\" style=\"list-style: ' \\25C6';\">\n<li>&nbsp;<strong>Discard Message<\/strong> \u2013 Delete the email automatically.<\/li>\n\n\n\n<li>&nbsp;<strong>Redirect to Email<\/strong> \u2013 Forward it to another address.<\/li>\n\n\n\n<li>&nbsp;<strong>Deliver to Folder<\/strong> \u2013 Send it to a specific folder.<\/li>\n\n\n\n<li>&nbsp;<strong>Pipe to a Program<\/strong> \u2013 Send the content to a script.<\/li>\n\n\n\n<li>&nbsp;<strong>Stop Processing Rules<\/strong> \u2013 End filter processing.<\/li>\n<\/ul>\n\n\n\n<hr><p><strong>Also Read: <\/strong><a href=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/448\/how-to-block-spam-emails-in-cpanel.html\"><strong>How to Block Spam Emails in cPanel?<\/strong><\/a><\/p><hr>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Example Use Cases for Email Filters in cPanel<\/strong><\/h2>\n\n\n\n<table style=\"border-collapse: collapse; width: 100%;\" border=\"1\">\n  <thead>\n    <tr style=\"height: 18px;\">\n      <th style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\"><strong>Use Cases<\/strong><\/span><\/p><\/th>\n      <th style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\"><strong>Condition<\/strong><\/span><\/p><\/th>\n      <th style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\"><strong>Action<\/strong><\/span><\/p><\/th>\n    <\/tr>\n  <\/thead>\n  <tbody>\n    <tr style=\"height: 18px;\">\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">To block spam from one address<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">From \u2192 equals \u2192 spam@domain.com<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">Discard message<\/span><\/p><\/td>\n    <\/tr>\n    <tr style=\"height: 18px;\">\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">To sort client emails<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">Subject \u2192 contains \u2192 \u2018Invoice\u2019<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">Deliver to folder \u2192 Invoices<\/span><\/p><\/td>\n    <\/tr>\n    <tr style=\"height: 18px;\">\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">To forward support queries<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">To \u2192 equals \u2192 support@yourdomain.com<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">Redirect to \u2192 team@email.com<\/span><\/p><\/td>\n    <\/tr>\n    <tr style=\"height: 18px;\">\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">To catch phishing keywords<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">Body \u2192 contains \u2192 \u2018urgent login\u2019<\/span><\/p><\/td>\n      <td style=\"padding: 5px 10px; width: 50%; height: 18px; text-align: center;\"><p><span style=\"font-family: verdana, geneva, sans-serif;\">Discard message<\/span><\/p><\/td>\n    <\/tr>\n  <\/tbody>\n<\/table>\n\n\n\n\n<p>\u2794 Once done, click <strong>\u2018Create.\u2019<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"89\" height=\"53\" src=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/wp-content\/uploads\/2023\/10\/create-button.png\" alt=\"create button\" class=\"wp-image-3285\"\/><\/figure>\n<\/div>\n\n\n<p>That\u2019s it! Your email filter is configured in cPanel successfully!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Best Practices for Email Filters in cPanel<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have to use clear and descriptive names for filters.<\/li>\n\n\n\n<li>It is recommended to avoid overly broad rules that could cause important emails to be discarded.<\/li>\n\n\n\n<li>It is important to test each filter with a sample email.<\/li>\n\n\n\n<li>Once the filter is set, don\u2019t leave it alone! You should regularly review filters to ensure relevance.<\/li>\n<\/ul>\n\n\n\n<hr><p><strong>Also Read: <\/strong><a href=\"https:\/\/www.hostitsmart.com\/manage\/knowledgebase\/397\/how-to-create-a-basic-spf-record-in-cpanel.html\"><strong>How to Create a Basic SPF Record in cPanel?<\/strong><\/a><\/p><hr>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>Setting up email filters in cPanel is a simple but powerful way to take control of your inbox. Whether you are looking to filter spam, auto-sort messages, or protect your domain from suspicious emails, email filters improve productivity and email hygiene.<\/p>\n\n\n\n<p>If you are hosting your email with cPanel, don\u2019t miss out on this time-saving feature. Just try configuring your first filter today and see the difference it makes!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>What\u2019s the difference between user-level and account-level filters?<\/strong><\/h3>\n\n\n\n<p>User-level filters apply only to individual email addresses, whereas account-level filters affect all email addresses on the domain.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Can I use multiple conditions in one filter?<\/strong><\/h3>\n\n\n\n<p>Yes, cPanel allows multiple rules with logical operators, such as <strong>\u2018AND or OR.\u2019<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Will Email Filters work for forwarded emails?<\/strong><\/h3>\n\n\n\n<p>No, filters apply before forwarding. So filters will act on the original message first.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Can I back up my email filters?<\/strong><\/h3>\n\n\n\n<p>There is no direct option, but you can copy filter rules manually or take a cPanel backup.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Why is my Email filter not working?<\/strong><\/h3>\n\n\n\n<p>There could be these common reasons regarding why your email filter in cPanel is not working:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Typo in rule condition.<\/li>\n\n\n\n<li>Wrong logic (e.g., AND vs OR).<\/li>\n\n\n\n<li>Rule order affecting processing.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Highlights Introduction Whether you are trying to block spam, redirect specific messages, or sort emails into folders, Email Filters in cPanel is a powerful tool for automatically managing incoming emails based on specific rules. It helps you streamline your inbox without manual effort. This step-by-step guide will help you configure email filters in cPanel, both [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-69","post","type-post","status-publish","format-standard","hentry","category-cpanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Configure Email Filters in cPanel?<\/title>\n<meta name=\"description\" content=\"Learn how to configure email filters in cPanel to block spam, sort messages, and improve your inbox efficiency with this step-by-step guide for beginners.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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