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This privacy policy has last been updated on 6, June 2018.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only in accordance with this privacy policy.

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR (General Data Protection Regulation), India Data Protection Law, are adhered to.

How we Collect your Details

We may collect contact information when you give your consent by filling any of the forms on our website which include Contact form, Support Tickets form, Order forms, Signup Form, Login Form, Client Feedback, Subscriber form.

What we Collect

We may collect the following information:
  • Your name
  • Contact information including email address and phone number
  • Demographic information such as Address 1, Address 2, Country, State/Region, City, Zip Code
  • Other information relevant to enquiries made through our site
  • IP Address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping;
  • We may use the information to improve our services;
  • Where we have clearly stated and made you aware of the fact, and where you have given your express permission, except for where we have legitimate interests in doing so, we may use your details to send you information related to our services/products/newsletter through a mailing list system. This is done in accordance with the regulations named above.

Security and Retention of Data

We are committed to ensuring that your information is secure. For this purpose, we will not hold your personal data for any longer than is reasonable. Further, we have taken reasonable steps to protect your information against unauthorized access and against unlawful processing, accidental loss, damage and destruction. Nevertheless, any personal data submitted by you is at your own risk.

We will not transfer your personal details to any third party for the purpose of direct marketing without your permission. We use certain third-party service providers who may have access to your personal data so that they can provide services to us. When this occurs, we have a data protection compliant contract in place with these third parties.

Online Payment with Host IT Smart

In order to make an online payment to us, you are required to mandatorily fill the form with all the correct information. You shall not provide, update or share any information which belongs to someone else to which you do not have any right to use or is misleading in any way.

A user isn't required to create an account to make the payment. The payment form will generate the request for processing the payment and not collect the payment directly.

What Information do we collect through the form?
  • Name
  • Contact details
  • Email ID
  • Company Name
  • Invoice Details
  • Credit/Debit Card details (if you select it as your payment method)
The collected data will be stored in an encrypted form to ensure its security.

What we do with the information?

The information is stored for processing the payment and once the payment is successfully received, the shared information will automatically be deleted. We do not share any of the information received through payment form with any third parties.

Use of Cookies

This website uses cookies to better understand the user's; experience while visiting the website. Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Measuring Website Usage (Google Analytics)

We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you're visiting the site
  • Your behaviour on website

We don't collect or store your personal information (for example your name or address) so this information can't be used to identify who you are. We don't allow Google to use or share our analytics data.

Google Analytics sets the following cookies in accordance with Google's privacy policy:-

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party antivirus software or similar applications.

External Website Links & Third Parties

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the appropriate privacy policy applicable to the relevant website being used.

Social Media Usage

While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Website Analytics & Target Advertisement

Host IT Smart together with the third-party service providers like Google, hubspot, zopim uses cookies that are tenaciously placed in your browser to collect data, which include but is not limited to the operating software you use, your web browser, your location and IP address. This gives you a unique user identity on our website and also helps us improve our services and offer you personalized website experience based on your past visits and preferences. The collected information of users will be stored with us for 1 month and with Google till 14 months from your last session

The personal data such as name, contact details, email, billing information, etc. is not collected through cookies. However, you can manage and block such use of cookies by simply changing the settings in your browser or by choosing third party tools like Ghostery, Skyblocker-software, Disconnect and others. However, if you do so, note that some parts of the Site may not function properly.

We use targeted advertisements, Advertising Reporting feature of Analytics. We also use Remarketing feature of Google Analytics tool as well as Adwords to optimize and display relevant advertising content based on the user's activities on our website, other websites and search queries on internet. The advertisements are displayed on third-party websites as well as visible to you while browsing.

Host IT Smart makes use of either Google's Interest-based advertising(Personalized Advertising), 3rd-party audience data.

Host IT Smart connects tracking activity performed by Google Analytics and its Cookies with the AdWords advertising network.

If you would like to stop seeing such advertisements, you can opt-out using the Ads Preferences Manager.

You can also download the Google Analytics opt-out browser Add-on.

Please note that you will continue seeing the generic ads.

Third Party Services

Host IT Smart uses third party support which include HubSpot and MailChimp. Your personal information may be collected, maintained and used by these third parties as mentioned in their privacy policies.

The EU and the US Privacy Shield Framework

We comply with the EU and the US privacy shield principles and take full responsibility for the processing of personal data that we receive from our users, subjected to Privacy Shield Framework. The user has full right to access, delete or update his or her information shared with us and can simply do so, by writing an email for the same to our support team. In an unavoidable situation, we may be compelled to disclose personal data to comply lawful requests by public authorities.

Promotional Messages

If you don't want to receive promotional materials from us, you can opt out at any time by sending an email to


We may buy or sell a company or a property. In case we sell a business, we may transfer some or all of your information as a part of the sale so that you continue to receive the service being provided to you or for any other business purposes.

Privacy Policy Changes

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Frequently Asked Questions

Domain names need to be short, easy to spell, easy to remember and of course, reflecting your business and its purpose. We offer an array of domain names with extensions that would summarise your industry. We also offer auction domains at amazing prices.

Domain name renewal is easy. You can do it yourself using your panel settings. Vis-a-vis, we also offer to renew your domain automatically, where your account will be auto-debited of the renewal amount, when the due date of renewal arrives. Quite contrary to the popular belief, auto renewal is safe and card details of customers are maintained with us using utmost security.

We send an email intimation to you, 60 days prior to the expiry of your domain.

Yes, absolutely! It only takes an auth code from your registrar to transfer your domain to us.

You can transfer your domain whenever you want. However, ICANN prohibits transferring domains within 60 days of registration.

Most domain transfers take between five and seven days to complete, after your current registrar has approved the transfer. The time also depends on the extension.

Once your domain is expired, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

No. Rather, we encourage that you transfer your domain name before it expires, That would protect you from unneeded domain transfer complications.

If your domain has expired with your current Domain Registrar and you’ve renewed already it with them, wait till 45 days of the previous expiry date before transferring, since it will not add 1 more year to your domain name and you will lose out on the Renewal fees paid to the older Registrar.

The bulk search feature is useful if you need to check the availability of multiple domain names at once. Moreover, when you need to book a domain name with different extensions, you use the bulk booking tool.

Generally, registration and transfer process are quite straightforward and can be done by just about anybody. However, if still, you need assistance with anything, we offer 24/7 support across the year.

Domain privacy is super-important. It hides your information from WHOIS, so no one knows your contact information. As a result, you don’t get unwanted marketing calls, no one contacts you to ug you for domain selling and exchanges. Most importantly, spammers are kept miles away.

Yes. Domain privacy comes at a minimal additional cost. Every bit of that extra cost is absolutely worth it, given, your domain registration information stays completely private.

No. As a customer, you will have the freedom to access your cPanel.

Your cPanel comes integrated with PHPMyadmin. This makes it possible for you to make changes to your database using your cPanel.

A few minutes more and you should be having access to your cPanel. If it takes longer, reach us out and we will make sure you can access your cPanel right away.

You would have to use an FTP client to upload the contents of your website. We recommend FTP clients like FileZilla.

We offer a 5 - minutes WordPress installer which is quite popular with our users. Log in to your cPanel, locate the Wordpress button, click it and follow the instructions thereafter.

Do I need to have coding knowledge to manage my Wordpress website?

There is absolutely no need for that. When you host your Wordpress website with us, Wordpress directly communicates with us on the server. That way, you are saved of all the technical hassle related to database management.

Yes. OUr Wordpress hosting services come with a 30-day money back guarantee. That way, if you don’t like our services, you can always choose to end the association. However, we would like to know what improvements in our service standards would have prevented this decision.

Apache Tomcat, referred to as Tomcat Server, is an open-source Java Servlet Container developed by the Apache Software Foundation (ASF). Tomcat implements several Java EE specifications including Java Servlet, JavaServer Pages (JSP), Java EL, and WebSocket, and provides a "pure Java" HTTP web server environment in which Java code can run.

As a Java hosting client, you will be able to access your cPanel by using the following url:

Yes, you can avail of our 30 days money back guarantee system, in case you are not happy with our services. However, before deciding to say goodbye, we would want to know why you chose to leave us and whether, there is anything that we might do to reverse your decision.

E-commerce hosting is specifically meant for people who operate an E-commerce business and have spikes of highs in web traffic and footfall. The hosting is meant to handle an ever increasing demand for scalability, robustness and operational efficiency. Hence, if you have an E-commerce business, and have been observing a considerable influx of web traffic, yes, E-commerce hosting is meant for you.

Softaculous is an app installer that allows you to install E-commerce platforms like Magento and Opencart in single clicks.

Nope! Not unless you want to let them know yourself. You would be using your WHM panel to manage your clients. In addition to that, you can use custom name servers that match your brand name and customize cPanels for your customers.

BY using WHM! WHM is a mega version of cPanel, which you can use to create and manage websites and plans.

VPS hosting is meant for you when you need a dedicated server, but at a lower cost. VPS provides private resources and root access to you which enables you with added flexibility.

Initial Tomcat installation

Assistance of tomcat version upgrade

Upgrade JDK version

Deploy .war file

Integrate Tomcat with Apache and run both on same IP Address.

Install and configure SSL

Yes, you get root access with your dedicated server. That would mean, you can install, manage or remove your stuff whenever you want.

We install Control Web Panel and WHM/cPanel for Linux servers, SolidCP and Plesk Panel for Windows. For WHM/cPanel and Plesk there are extra licensing costs.

We offer support for CentOS 6.5, 7 currently in Linux and Windows Server 2012 R2 Standard Edition. Every Operating system that’s supported on our servers are auto updated, whenever the provider brings in a new update in the market.

We provided SAS/SATA hard drives with 7200 RPM. We also offer options for hardware RAID0, 1, 5 and 10.

SSL on your website would mean, the data that a site visitor provides you, is encrypted while being sent and decrypted at your end, being protected through its transit. This prevents hackers and other malicious elements from accessing sensitive information of your customers. Hence, the popularity of SSL.

Well, no. You can, however, choose to switch to a different SSL, considering the gravity of your security needs.

An affiliate program is where the principal company rewards its affiliate partner through commissions for referring its users to the company by conducting marketing activities.

When you associate with Host IT Smart as Affiliate Partner, you first receive the sign-up bonus of Rs 1250. The company will provide you with a referral link, banners, and other digital marketing aids that you can use to promote us in your marketing campaigns. Users who click the referral link or banners are directed to our website. The affiliate partner receives the commission when the user successfully purchases our hosting services through the specified link.  

Becoming a Host IT Smart Affiliate Partner is simple, easy, and free. Fill out our 2-minutes affiliate partnership form and submit it. Our team will review the application and notify you. We would love to understand your way of generating sales.

We don’t insist our affiliate marketers have a website. Some alternatives include email campaigns, creating YouTube videos, and generating referrals through social media platforms. A few of our affiliates resort to “word of mouth.” There is nothing superior to personal recommendation. You must ensure that your users click on your customized referral link to make their purchases which will help us track your sales while you enjoy your commissions.

Joining Host IT Smart’s affiliate program is free. We don’t charge anything to our affiliates; on the contrary, we pay them a sign-up bonus.

We have displayed the Affiliate Terms of Service on our dedicated page. You can visit this page here. For any query, you can drop us a line at

We offer 2 modes to remit your commission - Bank Transfer and PayPal. You may choose either of them. You will receive a sign-up bonus of Rs. 1250 that will reflect in your affiliate dashboard account. If you wish to withdraw this amount, you must generate sales that hike your commission balance to Rs 3250 or more.