FAQs

Domain name renewal is easy. You can do it yourself using your panel settings. Vis-a-vis, we also offer to renew your domain automatically, where your account will be auto-debited of the renewal amount, when the due date of renewal arrives. Quite contrary to the popular belief, auto renewal is safe and card details of customers are maintained with us using utmost security.

We send an email intimation to you, 60 days prior to the expiry of your domain.

Yes, absolutely! It only takes an auth code from your registrar to transfer your domain to us.

You can transfer your domain whenever you want. However, ICANN prohibits transferring domains within 60 days of registration.

Most domain transfers take between five and seven days to complete, after your current registrar has approved the transfer. The time also depends on the extension.

Once your domain is expired, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

No. Rather, we encourage that you transfer your domain name before it expires, That would protect you from unneeded domain transfer complications.

If your domain has expired with your current Domain Registrar and you’ve renewed already it with them, wait till 45 days of the previous expiry date before transferring, since it will not add 1 more year to your domain name and you will lose out on the Renewal fees paid to the older Registrar.

The bulk search feature is useful if you need to check the availability of multiple domain names at once. Moreover, when you need to book a domain name with different extensions, you use the bulk booking tool.

Generally, registration and transfer process are quite straightforward and can be done by just about anybody. However, if still, you need assistance with anything, we offer 24/7 support across the year.

Domain privacy is super-important. It hides your information from WHOIS, so no one knows your contact information. As a result, you don’t get unwanted marketing calls, no one contacts you to ug you for domain selling and exchanges. Most importantly, spammers are kept miles away.

Yes. Domain privacy comes at a minimal additional cost. Every bit of that extra cost is absolutely worth it, given, your domain registration information stays completely private.

No. As a customer, you will have the freedom to access your cPanel.

Your cPanel comes integrated with PHPMyadmin. This makes it possible for you to make changes to your database using your cPanel.

A few minutes more and you should be having access to your cPanel. If it takes longer, reach us out and we will make sure you can access your cPanel right away.

You would have to use an FTP client to upload the contents of your website. We recommend FTP clients like FileZilla.

We offer a 5 - minutes WordPress installer which is quite popular with our users. Log in to your cPanel, locate the Wordpress button, click it and follow the instructions thereafter.

Do I need to have coding knowledge to manage my Wordpress website?

There is absolutely no need for that. When you host your Wordpress website with us, Wordpress directly communicates with us on the server. That way, you are saved of all the technical hassle related to database management.

Yes. OUr Wordpress hosting services come with a 30-day money back guarantee. That way, if you don’t like our services, you can always choose to end the association. However, we would like to know what improvements in our service standards would have prevented this decision.

Apache Tomcat, referred to as Tomcat Server, is an open-source Java Servlet Container developed by the Apache Software Foundation (ASF). Tomcat implements several Java EE specifications including Java Servlet, JavaServer Pages (JSP), Java EL, and WebSocket, and provides a "pure Java" HTTP web server environment in which Java code can run.

It will be public.html.

As a Java hosting client, you will be able to access your cPanel by using the following url: http://yourdomainname.com:2082 http://yourdomainname.com/cpanel/ http://yourdomainname.com/controlpanel

Yes, you can avail of our 30 days money back guarantee system, in case you are not happy with our services. However, before deciding to say goodbye, we would want to know why you chose to leave us and whether, there is anything that we might do to reverse your decision.

E-commerce hosting is specifically meant for people who operate an E-commerce business and have spikes of highs in web traffic and footfall. The hosting is meant to handle an ever increasing demand for scalability, robustness and operational efficiency. Hence, if you have an E-commerce business, and have been observing a considerable influx of web traffic, yes, E-commerce hosting is meant for you.

Softaculous is an app installer that allows you to install E-commerce platforms like Magento and Opencart in single clicks.

Nope! Not unless you want to let them know yourself. You would be using your WHM panel to manage your clients. In addition to that, you can use custom name servers that match your brand name and customize cPanels for your customers.

BY using WHM! WHM is a mega version of cPanel, which you can use to create and manage websites and plans.

VPS hosting is meant for you when you need a dedicated server, but at a lower cost. VPS provides private resources and root access to you which enables you with added flexibility.

Initial Tomcat installation

Assistance of tomcat version upgrade

Upgrade JDK version

Deploy .war file

Integrate Tomcat with Apache and run both on same IP Address.

Install and configure SSL

Yes, you get root access with your dedicated server. That would mean, you can install, manage or remove your stuff whenever you want.

We install Control Web Panel and WHM/cPanel for Linux servers, SolidCP and Plesk Panel for Windows. For WHM/cPanel and Plesk there are extra licensing costs.

We offer support for CentOS 6.5, 7 currently in Linux and Windows Server 2012 R2 Standard Edition. Every Operating system that’s supported on our servers are auto updated, whenever the provider brings in a new update in the market.

We provided SAS/SATA hard drives with 7200 RPM. We also offer options for hardware RAID0, 1, 5 and 10.

SSL on your website would mean, the data that a site visitor provides you, is encrypted while being sent and decrypted at your end, being protected through its transit. This prevents hackers and other malicious elements from accessing sensitive information of your customers. Hence, the popularity of SSL.

Well, no. You can, however, choose to switch to a different SSL, considering the gravity of your security needs.

An affiliate program is where the principal company rewards its affiliate partner through commissions for referring its users to the company by conducting marketing activities.

When you associate with Host IT Smart as Affiliate Partner, you first receive the sign-up bonus of Rs 1250. The company will provide you with a referral link, banners, and other digital marketing aids that you can use to promote us in your marketing campaigns. Users who click the referral link or banners are directed to our website. The affiliate partner receives the commission when the user successfully purchases our hosting services through the specified link.  

Becoming a Host IT Smart Affiliate Partner is simple, easy, and free. Fill out our 2-minutes affiliate partnership form and submit it. Our team will review the application and notify you. We would love to understand your way of generating sales.

We don’t insist our affiliate marketers have a website. Some alternatives include email campaigns, creating YouTube videos, and generating referrals through social media platforms. A few of our affiliates resort to “word of mouth.” There is nothing superior to personal recommendation. You must ensure that your users click on your customized referral link to make their purchases which will help us track your sales while you enjoy your commissions.

Joining Host IT Smart’s affiliate program is free. We don’t charge anything to our affiliates; on the contrary, we pay them a sign-up bonus.
 

We have displayed the Affiliate Terms of Service on our dedicated page. You can visit this page here. For any query, you can drop us a line at affiliate@hostitsmart.com.

We offer 2 modes to remit your commission - Bank Transfer and PayPal. You may choose either of them. You will receive a sign-up bonus of Rs. 1250 that will reflect in your affiliate dashboard account. If you wish to withdraw this amount, you must generate sales that hike your commission balance to Rs 3250 or more.