Introduction
Have you ever wondered how some websites instantly send a ‘Thank You’ or ‘We got your message!’ email right after you fill out a form?
That’s the amazing magic of an AUTORESPONDER!
Setting up an autoresponder can save time, improve user experience, and keep your audience engaged automatically. Whether it’s for a contact form, newsletter subscription, or order confirmation, autoresponders make sure no message from your end is ever delayed.
If your WordPress website is hosted with cPanel access, setting up and managing autoresponders is super easy.
In this detailed article, we will guide you through setting up an autoresponder on your WordPress website using cPanel, step by step, in clear, easy-to-understand language.
Prerequisites
Before we begin, you need to make sure that you have:
- A WordPress website is installed.
- Access to cPanel.
- An email account created in your cPanel (e.g., info@yourdomain.com)
Also Read: Simple Steps to Set Up Email Forwarding in cPanel?
Steps to Set Up an Autoresponder in cPanel
➔ Log in to your cPanel by using your username & password.
➔ Once logged in, navigate to the ‘Email’ section, click on ‘Autoresponders.’
➔ In that, you have to select the domain if you have multiple domains in your cPanel.
➔ Click the ‘Add Autoresponder’ button.
➔ Now, you have to fill out a form to set up your automatic response:
Field |
What to Enter |
Character Set |
You have to leave as default (usually utf-8) |
Interval |
You have to enter 0 to send an auto-reply immediately, or set hours between replies |
You have to enter the part before @ (e.g., info for info@yourdomain.com) |
|
Domain |
You have to choose your domain from the dropdown |
From |
Add the sender name (e.g., Your Company Name) |
Subject |
Write a subject line for the autoresponder (e.g., Thanks for Contacting Us!) |
Body |
You have to write the message you want the user to receive. |
Start/Stop |
Set a time range or leave as default to make it start or stop immediately |
➔ Once you have filled out the form, click ‘Create’ to save your autoresponder.
➔ It’s time to test the autoresponder! You have to send a test email to your autoresponder address (e.g., info@yourdomain.com). You should receive the auto-reply in your inbox within seconds.
If you don’t receive the email, double-check:
- Whether email is spelled correctly.
- You entered the correct domain.
- The message interval isn’t delaying replies.
Also Read: How to Reset Email Account Password in cPanel?
Troubleshooting Tips
If your autoresponder isn’t working:
- You have to check your SPF/DKIM records in cPanel > Email Deliverability.
- Ensure that your domain is not blacklisted.
- You can test sending from another email account (like Gmail).
- Ensure your email quota isn’t full.
Conclusion
To summarize, setting up an autoresponder in WordPress using cPanel is easy, effective, and essential for sending automated email replies. Just log in to cPanel, configure your autoresponder under the Email section, and test it. You’re now ready to automate responses and improve communication effortlessly.
Also Read: How to Set Up & Manage Email Filters in cPanel?
Frequently Asked Questions
1. Can I use Gmail as my autoresponder?
No, you can’t do it directly via cPanel. You will need to set it up using third-party tools or plugins.
2. Can I create multiple autoresponders?
Yes! You can set different autoresponders for different email addresses or departments.
3. Is HTML allowed in autoresponders?
Absolutely! Just check the ‘HTML’ box while creating your message.